leather-seamstress-department-22.html
Magazine 24 pages deadline 22. May
23 / 24
23 where: amandari
hotel
, bali who: one of the
hotel
?s 163 employees to 30 rooms what: sprinkle flower petals over a bath a maid is about to sprinkle flower petals over a temperate outdoor bath to a room in amandari
hotel
in bali. it is a traditional way to greet
guest
s
at the small
hotel
, and on special occasions like honeymoons, staff can cover the entire surface of the room?s private pool. a number of the maid?s duties are the same from
guest
to
guest
?like when she puts small offerings like rice, flowers and incense on banana leaves in front of each room?s own little balinese temple. but her essential task is to know what all the
guest
s
want and need, without even hav- ing to draw attention to it. like all of her 162 colleagues?almost three employees for every
guest
at aman- dari?she has beforehand been carefully briefed on all the details the
hotel
has on her
guest
s
.
guest
s
at amandari and other aman resorts are not for nothing called aman junkies and have probably stayed here before. if so other waitresses and waiters will already have be enshrined de- tailed handwritten notes about their pref- erences. otherwise staff can contact the director, a
guest
?s colleague at another
hotel
in the chain, if
guest
s
have stayed there. and in an emergency they google a
guest
to get an idea of his/her personality. it is considered a matter of course that all the
guest
s
are known by name. and when serving room service or in the res- taurant, there would never be any bill signing. all the
guest
s
are known, and to demand a receipt for him any payment other than check-out would be accept its purchase, considered by aman resorts an unthinkable sign of mistrust.
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